Privacy policy

Last updated: 13 October 2026

Who we are

24k Security Limited (“24k Security”, “we”) is a security company based in London, United Kingdom. We are responsible for the personal information collected through this website. If you have any questions about this policy or your information, email info@24ksecurity.co.uk.

What we collect

When you send an enquiry

Your name, email address, phone number, the service you are interested in and your message.

When you apply for a job

Your name, email address, phone number, the role you are applying for, your SIA licence number (if you give one), your confirmation that you have the right to work in the UK, your message and your CV (if you send one).

When you use the website

• Analytics: only if you accept analytics cookies, Google Analytics records how the site is used, such as the pages you visit, the device and browser you use, your approximate location and how you found us.
• Spam protection: when you use a form, Google reCAPTCHA checks the request comes from a person. To do this Google receives information about your device and how you use the page.
• Security: our web server records technical details such as your IP address and browser when you visit, to keep the site secure and stop abuse.

How we use it, and our lawful basis

• To reply to your enquiry and provide any services you ask for: to take steps at your request before a contract, and our legitimate interest in responding to enquiries.
• To consider your job application, check your SIA licence and your right to work, and contact you about the role: to take steps before an employment contract, our legitimate interest in recruiting, and our legal obligations as an employer.
• To understand how the website is used and improve it: your consent, given through the cookie banner.
• To protect our forms and website from spam and misuse: our legitimate interest in keeping the site secure.

We do not sell your information or use it for marketing.

Who we share it with

We only share your information with the providers that help us run the website:

• Our website hosting provider, which stores the website and the information sent through it.
• Resend, which delivers the emails the website sends, such as confirmations of your enquiry or application.
• Google, for Google Analytics (only with your consent) and reCAPTCHA.

We may also share information where the law requires it, for example with the Security Industry Authority or the police.

Some of these providers may process information outside the UK. Where they do, the transfer is protected by safeguards recognised under UK data protection law, such as the UK–US data bridge or the UK International Data Transfer Agreement.

How long we keep it

• Job applications and CVs are deleted automatically six months after they are sent. If you join us, the information becomes part of your employee record.
• Enquiries are kept for as long as we need them to deal with your enquiry and any work that follows.
• Google Analytics keeps analytics data for no longer than 14 months.

Cookies

Google Analytics cookies are only set if you accept them in the cookie banner. You can change your choice at any time with the “Cookie settings” link at the bottom of every page. reCAPTCHA may set its own cookie to tell people from bots when you use a form; it is needed for the forms to work securely.

Your rights

Under UK data protection law you can ask us to give you a copy of your information, correct it, delete it, limit how we use it, or send it to another organisation. You can also object to how we use it, and withdraw your consent to analytics cookies at any time. To make a request, email info@24ksecurity.co.uk. We will reply within one month.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We will update this page if how we use personal information changes.